Can you help me understand why the transfer call is not working. Call ID: 0f09d61c-b68d-4ac1-8683-35902d710568 The assistant is trying to transer the call to +35319640996. I can see from the call logs:

Model called tool: transferCall({"destination":"+35319640996"})

However the calls hung up with no answer. The assistant has been configured with the transfer call function as per the following JSON.

....
{
   "tools":[
      {
         "type":"transferCall",
         "async":true,
         "destinations":[
            {
               "type":"number",
               "number":"+35319640996"
            }
         ]
      }
   ]
}

https://cdn.discordapp.com/attachments/1347296495493451836/1347296496059416636/message.txt?ex=67cb4f24&is=67c9fda4&hm=30a8134019d35fbb180f1c6a5d5dc9b66f251b2151faa9f61a81ebab521807a4&

@Lucio As you can see in the screenshot the call was transfered successfully. Can you check once in your twilio logs what's the status of call transfer over there CA8a1ecd209eb0629c6a67f77ff5449ac5 https://cdn.discordapp.com/attachments/1347296495493451836/1347564485136875612/Screenshot_2025-03-07_at_7.07.31_PM.png?ex=67cc48b9&is=67caf739&hm=0fea190ab735d6381559ec288eaf6f8e7db3dfa956836856d8412d5198a0264c&

@Shubham Bajaj Thanks. That was actually helpful. There was a security setting that need to be enabled on Twillio. Thanks for the pointer.

Marking this ticket as Solved ✅