Quick question, is there a way to prevent outbound...
# general-english
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Quick question, is there a way to prevent outbound call if inbound is already in progress? Example: I have set up an automation where after a customer submits a form an outbound call gets triggered after 2 minutes. What if the customer already is dialing the number immediately after submitting the form and is talking with the assistant (how can we prevent the outbound call from dialing?)