What is the default concurrency limit on the free plan? And also on the startup plan?

The default concurrency limit for both the free plan and the startup plan on Vapi is 10 simultaneous calls. This limit applies to both inbound and outbound calls and is set at the account level, meaning it doesn't change based on the number of users or organizations associated with the account. If you need to handle more than 10 concurrent calls, you can purchase additional lines through the Vapi dashboard. 😊 Sources: - [Vapi Billing Limits](https://docs.vapi.ai/billing/billing-limits) - [Vapi Enterprise Plan](https://docs.vapi.ai/enterprise/plans)

yes it's 10

Message marked as helpful by @lifeguru! 🎉

What if we have 20 concurrency on Vapi, but also use ElevenLabs for our voice model and we only have 10 concurrency available there. How does that work? @bryant

@Late But Early create a new #1211483291191083018 ticket for your issue.