Hi there! I see you're having issues with inbound calls on your Vapi numbers. Let me help you troubleshoot this 🔍 ### For the "number unallocated" error: This typically happens due to configuration issues. Here are the most likely causes: 1. **Assistant Configuration**: Make sure your assistant is properly attached to your phone number in the Vapi dashboard. Select the assistant under the

Assistant

dropdown for the specific phone number [source](https://docs.vapi.ai/quickstart/phone/inbound). 2. **Inbound URL Configuration**: If you imported a number (especially from Twilio), check that the inbound URL is correctly configured [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1332470088078590023). 3. **SIP URI Configuration**: If you're using SIP trunking, verify the SIP URI is correctly formatted and points to a valid SIP address [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1336713212233515089). ### For the missing inbound call logs: 1. **Webhook Configuration**: Ensure your webhook URL for inbound calls is correct and accessible [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1334280135683084328). 2. **Number and Assistant Connection**: Double-check that your assistant is properly configured and connected to the right phone number [source](https://docs.vapi.ai/quickstart/phone/inbound). 3. **Check Vapi Logs**: Look for any errors or failures logged during call attempts in the Vapi dashboard [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1334280135683084328). Since your outbound calls are working, the issue is likely specific to inbound call handling. I'd recommend starting with verifying the assistant configuration for your phone numbers in the Vapi dashboard. Sources: - [Configuring Inbound Call Settings for Vapi Numbers](https://docs.vapi.ai/quickstart/phone/inbound)

@jap can you add description to your ticket.