Hi, I have 3 clients to implement Vapi.ai as a solution. I have a question about configuration of Twilio Caller ID as number to make calls. I ask because twilio has the ability to connect my phone number to their system. And I would like to call from this phone number. I know that I can do this using numbers purchased from Twilio, but what about verified Caller IDs? Is the situation the same? I simply provide the Account SID and Auth Token and I can make calls, or do I have to do it in a different way? Thanks for answering my questions.

Hi there! 👋 I found some information about using verified Caller IDs with Twilio for your Vapi.ai implementation: ### Verified Caller ID vs. Twilio-purchased Numbers These are indeed different approaches: - **Verified Caller ID**: Allows you to use your existing phone number without porting it to Twilio. You'll need to verify ownership of the number through a verification process (receiving a code via call/SMS) [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1336375228703707176). - **Twilio-purchased Number**: Numbers purchased directly from Twilio have fewer restrictions and are naturally integrated into Twilio's ecosystem without requiring additional verification [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1339614362742165606). ### Configuration Requirements Simply providing the Account SID and Auth Token is not enough. You'll need additional configurations: 1. **Phone Number Verification**: Your Caller ID must be verified with Twilio [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1336375228703707176). 2. **Webhook Configuration**: Depending on your call handling needs [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1333473773667618816). 3. **Permissions and Account Standing**: Ensure your Twilio account has proper permissions for outbound calling and any geographic restrictions are configured correctly [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1336432457943351358). 4. **Caller ID Settings**: Once verified, you'll need to set the verified number as the Caller ID in your outbound call settings [source](https://discord.com/channels/1211482211119796234/1211483291191083018/1336375228703707176). Hope this helps with your implementation for those three clients! Let me know if you have any other questions. Sources:

How shloud look like configuration of webhook ? I wanna only make call to customer number from poland

@magtppe You don't need to do anything extra. Just set the verified caller ID in the Twilio portal so that every call received will be displayed using the verified caller ID unless you set it manually using VAPI, which can only be the caller or customer phone number.