You guys have f*cked up vapi!!!
# support
m
While we love new updates, pushing them without testing is crazy. This new transcriber from 11labs not only DOES NOT WORK, you’ve setup an error so i can’t switch back. When i try it says “transcriber.property useNumerals should not exist” even though it appears and is disabled. @Shubham Bajaj please help. This is not acceptable.
I was able to fix it by passing it as an override but still this is super frustrating.
m
also by me how are we gonna fiks this
c
I get this error all the time on the VAPI dashboard, so I can not edit any assistant or create a new one
m
which one,s are you guys usuing now
b
at least i am not the only one. was going crazy cause this error message popped up out of nowhere
can you explain this like I am 5? 🤓
m
We use deepgram nova 3
I fixed by passing an assistant override in the API call we use to actually make calls
Super excited when i see a new model or something to try, but lately they all suck
11labs does not work, anthropic is slow as shit, and Hume voice models are crap
Whats the point of adding stuff that doesn’t work?
m
i have cutomers waiting to get this fixed do you guys have an other example or do i need to write my own code and make my own server to fiks this
c
I changed the transcriber provider and the error went away
m
@Coluccini changed to what? When i try to fix in app i get that error
@michealai how do you trigger calls?
h
Just duplicate the assistant using the API and removing the numerals variable, worked for me
d
same here!
m
Hey guys @Dan OS @michealai @Coluccini @honest_mango_86659 @Marketeer @bernd-hocke-hockt-gern Totally understand your frustration and the team is aware / working on a fix that should be done late EOD today. I'll make sure to loop back with you all when this is complete or if we'll need a little longer.
k
Hey guys, this issue should be fixed. Do you mind testing and confirming for me?
m
@Mason seems resolved…. But now the dashboard is not even opening? 🤦‍♂️
k
Also should be fixed we had a little bit of downtime but we're all good now.