Hi there! I see you're having trouble with the "ciselnik" function not starting when users ask about order status. Based on the JSON configuration you shared, I can suggest a few troubleshooting steps: ### Configuration Checks 1. **Check your system prompt configuration**: Make sure your prompt clearly instructs the AI to call the "ciselnik" function specifically when order status is requested. The function description in your JSON is about getting an order number, so there might be a mismatch in intent. 2. **Server URL verification**: Ensure the server URL (

https://hook.eu2.make.com/rxdtwn5gul9jwg4vfclbjupjlp7tarhx

) is correctly configured and accessible. Server URL issues are a common reason functions don't trigger ([source](https://discord.com/channels/1211482211119796234/1211483291191083018/1326809606671958080)). 3. **Function call parameters**: Verify that the function is being called with the correct parameters. Missing required parameters can prevent functions from starting ([source](https://discord.com/channels/1211482211119796234/1211483291191083018/1336345690393149452)). ### Additional Troubleshooting 4. **Check webhook setup**: Verify your webhook configurations are correct to ensure proper data flow between Vapi and your services ([source](https://discord.com/channels/1211482211119796234/1211483291191083018/1336399188665040968)). 5. **Review logs**: Check both Vapi logs and your server logs for any error messages that might explain why the function isn't triggering ([source](https://discord.com/channels/1211482211119796234/1211483291191083018/1334114042876264518)). 6. **Test network connectivity**: Ensure there are no network issues preventing communication between Vapi and your server ([source](https://discord.com/channels/1211482211119796234/1211483291191083018/1333836884685754480)). Let me know if you've already tried any of these steps or if you need more specific guidance! 🛠️ Sources:

@milian checking if this is resolved for you?