Does VAPI collect user phone numbers?
# support
g
Or is there any way I can see the phone number that called in when I'm looking at the
call logs
?
v
Yes, VAPI does collect user phone numbers during call interactions! 📱 When looking at the call logs in the VAPI dashboard, you can see caller phone numbers in two places: 1. The Customer field - This contains the customer phone number and additional information if a customer record has been created 2. The Phone Number field - This shows the telephone number involved in the call The call logs section also includes other useful information such as: - Type (inbound, outbound, etc.) - Call ID - Call Cost - Ended Reason - Assistant - Start Time - Duration One thing to note: if you're dealing with web calls, you might see "N/A" in both the phone number and customer fields instead of an actual number. Hope this helps! Let me know if you have any other questions about the call logs. 👍 Sources: - [Discord Discussion](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1332470088078590023) - [Discord Discussion](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341746304744685599) - [VAPI security and privacy page](https://docs.vapi.ai/security-and-privacy/hipaa)
k
Hey man, yes you can see the phone number of the person who called in inside of the end of call report. Let me know if you need further help locating it.