LBThree
03/12/2025, 11:28 PMCouldn't Create Customer. Stripe Error: Metadata values can have up to 500 characters, but you passed in a value that is 512 characters.
Need to update payment!Vapi Support Bot
03/12/2025, 11:29 PMjavascript
// Example of truncating metadata before sending
if (metadata.key.length > 500) {
metadata.key = metadata.key.substring(0, 500); // Truncate to 500 characters
}
**Best practices for managing metadata**:
* Keep metadata descriptions concise
* Use consistent formats for dates and values
* Consider using structured JSON for complex metadata
* Avoid redundancy in your metadata fields
* Test your implementation thoroughly
Once you've adjusted your metadata to comply with the 500-character limit, you should be able to successfully update your payment information.
I hope this helps! Let me know if you have any other questions. 😊
Source:
- [Stripe API error regarding metadata character limits](https://stripe.com/docs/api)LBThree
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