Assistant Not Picking Up Phone
# support
z
I've been calling the same number for days (7329458557) and it's worked. Now, when I call the number it never goes through. There are no relevant call logs because the Vapi assistant is literally not registering the phone call. These web calls worked though: d34e7b0a-88ed-4f45-a380-6722e555d441 0a0bc8d2-c366-41bc-bf7b-80cfff982a27
k
Hello Z1, could you please provide me a call ID from one of the phone calls please? This will help me track down the issue.
z
Mason can you look at these calls
And can you look at them urgently bc we are going live with a customer today
d787a2b4-8b09-4185-bf9a-0014beb58fab
e3294ea6-79a7-47f0-ab56-f319f4cc9d7c
k
Seems to be working now.