The agent's voice changed from female to male in t...
# support
k
The agent changed the voice from female to male for one turn and then changed back to the original one https://storage.vapi.ai/893254ed-46b8-4e26-a84c-db6746afffff-1741294004607-c258f8b8-e7f1-4900-85b7-fe9d3b0d8ab9-mono.wav VAPI call id: 893254ed-46b8-4e26-a84c-db6746afffff Assistant id: ab63024c-7918-459e-9b6d-1bfcd38a097a Provider 11labs Voice id: QrRJx7pPvPGFVMtAx4IR
k
Hello Karina, this was an issue directly from the voice provider. I have seen this issue before with 11labs. Let me know if you run into this problem again, if so, I would recommend using Cartesia or PlayHT.