Vladimir
03/13/2025, 5:53 PMVapi Support Bot
03/13/2025, 5:55 PMsipUri
attribute is formatted correctly and points to a valid SIP address
3. **Examine your SIP server settings**:
- Confirm your SIP server is configured to accept calls from Vapi's servers
- Check that expected headers and authentication methods align with the requests being sent
4. **Ensure proper handling of SIP REFER messages**:
- Vapi uses SIP REFER for call transfers - make sure your system is correctly configured to handle these
5. **Review logs for clues**:
- Check both Vapi and SIP server logs for specific error messages that might indicate where the connection is failing
6. **Test your setup**:
- Try using tools like curl
or another SIP testing tool to manually send an INVITE request to validate server response
Since you've already tried some fixes, could you share which specific steps you've already taken? This would help me provide more targeted assistance for your situation.
Let me know if you need more detailed guidance on any of these steps! 👍
Sources:
- [What does the SIP 480 error indicate in the Vapi platform?](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334919245468799007)Vapi Support Bot
03/13/2025, 5:55 PMVapi Support Bot
03/14/2025, 4:15 AMPraveen Nair
03/15/2025, 1:02 AM