How much does it cost to get unlimited concurrency? Is it $10 per extra agent? And then enterprise for unlimited? If so, how much is enterprise?
v
Vapi Support Bot
03/15/2025, 12:20 PM
Hi there! 👋
Regarding your questions about concurrency pricing:
1. For additional concurrency beyond the standard limit of 10 simultaneous calls, Vapi offers "Reserved Concurrency Lines" as an add-on at a cost of 10 credits per month per line [(source)](https://docs.vapi.ai/billing/billing-faq).
2. For truly unlimited concurrency, Vapi offers an Enterprise plan which includes unlimited concurrency along with higher rate limits, reserved capacity on dedicated clusters, and 24/7 support [(source)](https://docs.vapi.ai/enterprise/plans).
3. Unfortunately, I couldn't find specific pricing for the Enterprise plan in the documentation. To get exact pricing for the Enterprise plan with unlimited concurrency, you would need to contact Vapi's sales team directly [(source)](https://docs.vapi.ai/enterprise).
Hope this helps! Let me know if you have any other questions.
Sources:
- [Vapi Billing FAQ](https://docs.vapi.ai/billing/billing-faq)
- [Vapi Enterprise Plans](https://docs.vapi.ai/enterprise/plans)
- [Vapi Enterprise](https://docs.vapi.ai/enterprise)
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Mistermanu#000
03/15/2025, 8:04 PM
@Mason I contacted the sales team a while back and never heard back...
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Mason
03/15/2025, 8:10 PM
No worries Manu, shoot me your email and I’ll put you in touch with them.
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SlaviSavanovic
03/17/2025, 12:49 AM
@Mason could you do the same for me please? I submitted 2 requests and never heard back lol
slavi@agentvoice.com