c890a48b-bccf-4fd4-9af0-d006e038eafb 70886307-554c-4744-bf68-9ab9290b162c c7841216-c1c2-4e93-bd0d-603f1500be34 e4e00d18-ac8c-4625-acd7-2d77d41e6c38

Hi there! I see you're experiencing issues with calls not going through due to a vapi fault. Let me help you troubleshoot this 🔍 Based on the documentation I've found, here are some steps you can take to resolve this issue: 1. **Check your configuration settings**: - Verify your webhook URL and server configuration are correct - Ensure your VAPI assistant's logic is properly configured, especially if you've made recent changes 2. **Examine your network connectivity**: - Make sure your server URL for webhooks is accurate and publicly accessible - Check that network connectivity issues or firewall settings aren't blocking traffic 3. **Review logs for errors**: - Look through both VAPI and Twilio logs for any error messages - Check webhook delivery logs to identify any failed delivery attempts 4. Verify SIP configuration (if applicable): - Ensure SIP settings such as

sipUri

configuration are correct - Check that communication of SIP REFER messages is supported Some common issues that might cause a "vapi fault" include authentication errors with JWT tokens, 404 errors in API requests, latency issues, and event notification failures. I'd recommend providing these call IDs to the Vapi support team if the above steps don't resolve your issue, as they can investigate the specific calls in more detail. Let me know if any of these steps help or if you need further assistance! Sources: - [Discord Thread Authentication Errors](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336360744916226168) - [Discord Thread 404 Errors](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334077307966590986) - [Discord Thread Call Transfer Issues](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338733363468697631) - [Discord Thread Configuration Settings](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334001638876250233)

I just had an issue with the Vapi dashboard as well not working

Cool same