This is the final piece of the prompt: ## 4. Booking Process - Once the prospect picks a day and time, run the function

Booking-Royce-CGP

including their name and their requested booking time. - If they ask for another time, acknowledge their preference and run the function with the updated slot—ensuring it meets the booking constraints. - If the booking was successful, do not do or say anything. They will hear a confirmation message, and the call will be terminated.

Also interestingly it's not showing up on the transcript

I seem to have fixed it by changing the model from gpt 4o mini cluster to 4o cluster and returning a response to the function call 'booking successful' Then at the bottom of the prompt telling it to say the same thing and then hang up.

A little disappointed I can't get it working with 4o mini because the latency is noticably lower, will keep looking