problem i am facing is the agent is not responding...
# supportd
delta
03/16/2025, 5:51 PMhere is call id-feea4fec-393b-4118-8341-57fcb8cfda00
a
Aditya
03/17/2025, 1:08 PMcurrent Copy code
transcriber
{"model": "nova-3", "language": "en", "numerals": false, "provider": "deepgram", "endpointing": 150}
start_speaking_plan
{"waitSeconds": 0.4, "smartEndpointingEnabled": "livekit"}next Copy code
transcriber
{"model": "nova-3", "language": "en", "numerals": false, "provider": "deepgram", "endpointing": 300}
start_speaking_plan
{"waitSeconds": 0.8, "smartEndpointingEnabled": "livekit"}Aditya
03/17/2025, 1:10 PMHey @delta you need to change your current transcriber and startSpeakingPlan config to the next shared above which is deepgrams endpointing to 300 ms and start speaking plan wait seconds to 0.8. These values will give enough time for the AI Speech Models to identify when user has stopped speaking and then you won't be facing the same issue again.
Aditya
03/17/2025, 1:10 PMlet me know how it goes for you
o
OgagaPengist
04/04/2025, 8:00 AM@delta did it work
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Aditya
04/06/2025, 12:40 PMHi, checking if this is resolved/solved for you?
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