Urgent billing. I can't buy credits
# supportt
terry144k
03/17/2025, 6:06 PMterry144k
03/17/2025, 6:13 PM@User
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Mason
03/17/2025, 6:15 PMHey Terry, this is a known bug that’s being worked on. Here’s a work around in the meantime:
open the credit modal (the one in the screenshot), close it, and then click anywhere on the page (the page before you open the pop up), then open the modal again and you should be able to buy credits
t
terry144k
03/17/2025, 6:18 PMIt's not working.
terry144k
03/17/2025, 6:18 PMThis is urgent as I can't have this bot go to 0 😱
terry144k
03/17/2025, 6:25 PM@User please help ASAP if it goes to 0 I will lose my client
terry144k
03/17/2025, 6:25 PMCan I send you a direct pay some how and you add it?
terry144k
03/17/2025, 6:26 PMAnd it's very low
k
Kyle
03/17/2025, 11:28 PMHello Terry, can you please provide me a loom of you trying the instructions aforementioned so I can see the behavior?