Any ideas why my agent would skip words when pulling data from Trieve, particularly an FAQ? For example, I can see the information coming in and it will say something like, "Navigate to SharePoint, and under the QuickLinks tab, click Ticket", but when you talk to the agent, it will say, "Navigate to... And under the tab, click...". We've tried changing the model, the voice provider and rebuilding the knowledge base in Trieve from scratch and no dice. Any settings in the dashboard I should try tweaking?