error file
# support
g
I have created an assistant and attached a document with some information, but when I ask related questions, it goes silent or doesn't know how to respond.
@User
@Sahil
s
call_id?
g
ff7fd14c-bf28-4e88-be60-d8ac1252936f
1ad58ffa-c1b3-44ab-9298-0ed2a4dddce1
no seach in file
example
file id 625f30e5-2d90-472b-a65a-5947a447ec26
??
a
Hi, You can now access the KB directly through the dashboard. Here’s a short video that explains how to use it: .
not working
@Sahil
The files in the bot do not work
s
can you send me the call_id for the latest approach?
g
1eb23085-ab2c-4b87-b680-ffb304d1a4f6
I can see that it was adding the data from KB.
g
but it is not searching in the archives and remains unresponsive
It says it's looking in "arguments": "{"knowledgeBaseNames": ["default"]}" but that's not the name
@Sahil
s
can you send me the file directly in dm let me check what sort of files you are using
and do a better analysis job
g
It has already been sent, your support is too slow. I have had this error for days without a solution.
@Sahil
s
Sent you a calendly link.
we can discuss over there!