So I have my knowledge base and for whatever reason it's saying we're based out of Albuquerque NM I don't think it's actually pulling all of the information from the knowledge base because the address is in there it says that we covered the city metro includes cities etc for whatever reason something is breaking... What could it be?

Hey! To help track down this issue, could you share: - The call ID - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!