I have an assistant and the requirement is to send the forwarded call to Austria. I checked with +1 country code and it is working fine. This is kind of urgent, can anyone look at it?

Hey Sanjukta Singha, can you share the call ID for which the call forwarding is not working when you forward the calls to Austria?

yes, 33c9d3f0-7d96-4f78-8aab-0ba607f09c59

Twilio Call Sid: CAaa3af16e68cf9a0a477ffc938e9f05ef Hey Sanjukta Singha, I just looked into the call logs of shared call ID, and the call was forwarded successfully from our side. I am sharing the Twilio call as ID. Can you check in Twilio logs if there is something suspicious?

@Shubham Bajaj @Sanjukta Singha I have the same pb for France, both Twilio and Vonage phone numbers don't forward calls anymore, ex call: 14ac33d5-0c0d-4b52-aa5a-dc3ca19d5831 or 6c22c3b0-438f-49d3-8d88-1e3827b9f6dc

Hi, checking if this is resolved/solved for you?

@Shubham Bajaj nope. Vonage told me they don't sell FR phone numbers anymore, I bought from Twilio both mobile and national in both cases it says assistant forwarded the call but in fact assistant says "transferring the call" wait a few seconds then hangs up ex: e8034e78-af94-4d2b-a591-bacb69bc60ae

🔵 09:38:08:094 Server Message Requested...(phone-call-control , ): { "type": "phone-call-control", "request": "forward", "forwardingPhoneNumber": "+334xxxxx46", "destination": {"type": "number", "number": "+334xxxxx46"} }

@Shubham Bajaj tick this off you mean? https://cdn.discordapp.com/attachments/1351795353573134357/1361986373099192430/image.png?ex=6800c027&is=67ff6ea7&hm=8890ab09d8f9f9fb15a611860bf9c86705141e937cb4d0fa04149a7904e879ae&

Awesome.