Hello,
I have connected multiple voices from ElevenLabs into VAPI before, either via the API or the user interface. Today it seems that I cannot connect this particular voice (id: 6vTyAgAT8PncODBcLjRf).
I'm not sure why.
What happens : the voice id is in the assistant (I can see it when I send a Get Assistant Request, the voice id is 6vTyAgAT8PncODBcLjRf), but when I call the number, it answers with the old voice I was using before. How is this even possible (it was also a voice from ElevenLabs, not a default or anything).
What could be the reason for a specific voice from ElevenLabs to not be recognized by VAPI ?
(I have tried both via API and user interface, and I do not use realtime.)
Thanks