built for developers = god awful broken UI

@Ham Do you mind sharing your feedback? What feels broken to you? I'll make sure that it gets fixed as soon as possible if any.

This was just poking fun and not only at vapi, but here are some UI elements that are lacking basic Agent quality, if you open a support ticket to make your agent sound better you get all these code snippets to add to your agent to make it as good as the vapi demo, most of these settings do not exist in the dashboard, why isn't the default agent provided coded with these adjustments? account billing was changed with no explanation in support docs on how it actually works, AI helper does not know either. I opened a ticket on this and was told you moved from credit-based billing to "more of a Vapi plan"??? that tells me nothing, there is no auto top up features any more, what happens when free credits run out? i need to talk in person to activate auto top up? the cost per minute breakdown is gone from the agent dashboard, only shows latency now, even end of call report shows zero cost because of free tokens? how do I test with cost analysis? Structured Data Analysis was throwing errors about should not exist, could not read the error they where coming in big red boxes and error messages where cut off, could not be fixed in dashboard had to GET agent and PATCH, agent had remnants of previous publish that was not matching current in the dashboard. Can not copy voice field from the dashboard for pasting voice ID into other agents If you full screen a call log you can not return to the call log list without selecting assistant again

Regarding account billing, we have created a new VAPI plan under which accounts get 1000 minutes/month. If you're about to consume these 1000 minutes/minute before you reach the threshold, somebody from our team will reach out to you asking for you to convert to a VAPI pay-as-you-go plan. You'll then continue your further account billing using a credit-based system (which you were previously doing). This was the change which we have implemented. Regarding the cost not showing in the assistance section, that's true - we've removed it for now. But you can check your cost on the dashboard. If you can't, just shoot me a call ID, and I'll help you with your cost analysis