Does anyone have tips for navigating IVR or a good prompt? DTMF makes button navigation easy, but IVR has tricky edge cases—like handling wait times, hold music, and long menu options. We need the full menu read out sometimes, but in other cases, we don’t want the agent to interrupt. Since we’re stitching together STT, LLM, and TTS, some of these edge cases get weird. Would love to hear how others handle this!