Need to solve it ASAP Need to deploy my ai agent soon

@AiTitus :) Any update. really apprecitate your help

ok also make sure the phone number is valid

i have found this will fail if it tries to transfer to a non-valid/non workng phone number

otherwise may need to ask VAPI team since they could dig deeper on their end

and I have verified this number in my twilio as well as telynx

both

but still not wokring

the number is valid the same works in other software

also do I need to configure anythnig in twilio or telynx for call transfer?

my inbound call works but transfer it stops and hang up the call

and dont speak after that until caller says hello

do you have any idea what can be cause for that?

Call SID CA1b5e03c9582131147d5d0273b01fb854

@Shubham Bajaj Any update?

Hey @AiTitus :) I just talk with telynx

they said I need to spend alteast $1000 a month and should have a contract for SIP Refer so is there any other way to use transfer call in telynx?

no idea but let me know and ask @Shubham Bajaj

hey might know

@AiTitus :) Do vapi free number charge money for anything? like certain cost per min for trunking or call transfer?

logs

🔵 03:21:56:259 No serverUrl found for message type: phone-call-control. Skipping... @Parth0774 Hey Parth, you have assigned a server event phone call control to your assistant. When you assign this server event, you are telling VAPI that you want to control how the transfer should be, and eventually you will be charged for the call forwarding. So what VAPI does here is it sends a server request to a server URL asking you to take care of the transfer and eventually end the call by marking it as call forwarded. Because of this, even after doing everything correctly, your calls were not being forwarded or transferred. cc: @AiTitus :)

like I am not using or creating function through code, I am trying to do directly using vapi dashboard as I am less technical person

is this fine

?

no

still facing issue

Call ID 31cf2bf2-5d3b-49a8-ae18-bd8d2c0195fd

I tried few youtube demo too where they cretate a small agent and tets transfer call but did not work for me

@Parth0774 can you check in twilio logs what it shows over there?

@Shubham Bajaj you think creating an new twilo account can solve problem as this one I also used before for rete**?

Thank you so much

jst a last question @Shubham Bajaj If I use vapi free number till then does that have any extra charge like sip trunking fee or anything???

or its completely free?