Live call transfer ends with Customer Ended Call
# support
n
Since call transferring is not great, I'm trying to figure out better ways to do it myself. I was finally able to do it through a tool that calls the live call endpoint and performs the transfer (Using the "type": "transfer" as described [here](https://docs.vapi.ai/calls/call-features#5-transfer-call)). Everything works great now, BUT the final call status is "Customer Ended Call" instead of "Assistant forwarded call". Can you guys fix this please? Call ID: be910183-a511-4d46-a1a9-23d47bb32855
s
@Nomadiction You're right. It should be marked as an assistant forwarded call instead of a customer-ended call. You triggered the transfer tool externally, and the call was forwarded using the phone call control server event. I'll check with my team and get back to you.
20 Views