Intelli
03/21/2025, 11:47 PMVapi Support Bot
03/21/2025, 11:48 PMvoice.chunkPlan.formatPlan
configuration might be causing the TTS to skip numbers. This is a common issue that affects how numbers are processed before being sent to the TTS engine. [According to a Discord thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334184334361628734), this can cause numbers to be skipped.
2. **`numberToDigitsCutoff` Setting**: If this setting is too low, numbers may be converted to individual digits instead of being spoken as words. You can adjust this in your configuration:
json
{
voice: {
chunkPlan: {
formatPlan: {
numberToDigitsCutoff: 100000 // Set this higher than your largest expected number
}
}
}
}
[This solution was shared in a Discord thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1342349738032500736).
3. **Voice Input Formatting**: The "Voice Input Formatted" function, which is enabled by default, transforms numbers before they're passed to the TTS engine. [According to Vapi's documentation](https://docs.vapi.ai/assistants/voice-formatting-plan), this feature cleans up raw text to make it more readable for TTS, but it might be causing your issue. You can try turning this feature off.Vapi Support Bot
03/21/2025, 11:48 PMmodelOutputInMessages
instead of transcribed output.
Would you like me to provide more details on any of these potential solutions or help troubleshoot further?
Sources:
- [Discord Thread about Voice Formatting Plan](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334184334361628734)
- [Discord Thread about numberToDigitsCutoff](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1342349738032500736)
- [Vapi Documentation on Voice Formatting Plan](https://docs.vapi.ai/assistants/voice-formatting-plan)
- [Discord Thread about Dynamic Content Handling](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334190896090058894)Intelli
03/21/2025, 11:51 PMKyle
03/23/2025, 2:07 PMIntelli
03/24/2025, 6:38 PMIntelli
03/26/2025, 5:39 PMKyle
03/26/2025, 10:15 PMIntelli
03/26/2025, 10:16 PMIntelli
03/26/2025, 10:17 PMIntelli
03/26/2025, 10:17 PMIntelli
03/26/2025, 10:18 PMKyle
03/29/2025, 6:49 AMjson
{
"voice": {
"provider": "VOICE_PROVIDERS.VAPI", // or whatever provider you're using
"voiceId": "your-voice-id",
"chunkPlan": {
"enabled": true,
"formatPlan": {
"enabled": true,
"formattersEnabled": [
"markdown",
"asterisk",
"number"
]
}
}
}
}
Kyle
03/29/2025, 6:50 AMIntelli
04/02/2025, 9:01 PMKyle
04/06/2025, 12:39 PM