Concurrency Limit
# support
c
What is the concurrency limit for the general plan? If I want limits of 50 or 100 calls concurrently
v
Hi there! 👋 I can help with information about the concurrency limit for the general plan, but I don't have specific details on whether it can be set exactly to 50 or 100 calls concurrently. According to the [billing documentation](https://docs.vapi.ai/billing/billing-limits), the default concurrency limit for the general plan (Pay-As-You-Go) is 10 simultaneous calls, combining both inbound and outbound calls. This limit applies to your entire account regardless of the number of users or organizations associated with it. The good news is that you can increase your concurrency limit beyond the default of 10 by purchasing additional concurrent lines through the dashboard. Here's how you can do this: 1. Go to the Vapi Dashboard 2. Look at the bottom left side of the Dashboard 3. Click on the green button displaying your organization name 4. Click on the billing option 5. On the Billing page, navigate to add-ons where you can purchase additional concurrency limits For very large volumes of calls, there's also the Enterprise plan option which allows you to scale up to millions of calls with reserved GPUs on the Enterprise cluster. Is there anything else you'd like to know about concurrency limits or other Vapi features? Sources: - [Billing documentation](https://docs.vapi.ai/billing/billing-limits) - [Discord thread about concurrency limits](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336441893395103820) - [Discord thread about Pay-As-You-Go plan](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334253024612319373) - [Discord thread about purchasing additional concurrent lines](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1340998226051993644)
r
@Vapi In the billing & addons page, I can’t see where I can purchase more concurrent calls.
Nevermind, found it..
k
Hey Cod, by default, each user is allowed to only make 10 concurrent calls. In case you want to increase this limit, you can go to the billing page in the VAPI dashboard and purchase more concurrent lines as an add-on. Each line will cost $10/month.
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