[STT] New OpenAI STT Error
# support
v
Hi there! 👋 I see you're encountering an error when trying to set up the new OpenAI STT. I'm unable to provide specific details about the "GPT-4o Mini Transcribe" model as there's limited information about this specific variant. However, I can definitely help with the error message you're seeing! Based on the information I found, the error "transcriber.property numerals should not exist" indicates that there's an issue with your transcriber configuration. This error occurs because the system is detecting a property called "numerals" in your transcriber configuration that isn't recognized or allowed in the schema. According to the [documentation](https://docs.vapi.ai/api-reference/assistants/create), the transcriber object should only contain valid properties such as: - provider - language - model - disablePartialTranscripts - endUtteranceSilenceThreshold - realtimeUrl - wordBoost The "numerals" property is not listed as a valid property for the transcriber object, which is causing the validation error. Here are some troubleshooting steps you can try: 1. **Check your configuration**: Make sure you're only using valid properties in your transcriber configuration. The error suggests there might be a "numerals" property being set somewhere that needs to be removed. 2. **Verify API keys and access**: Ensure your OpenAI account has access to the specified model. As mentioned in a [Discord thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339872609231441961), some errors can occur if "OpenAI credentials are missing or the OpenAI account doesn't have access to the model." 3. **Try without background denoising**: While background denoising is designed to filter noise while the user is talking, it's still in beta (default is false). Try disabling it temporarily to see if that resolves the issue. 4. **Check for recent changes**: Review any recent changes to your configuration that might have introduced this error.
Is there anything else you'd like to know about this error or other aspects of the OpenAI STT integration? Sources: - [Meaning of "transcriber.property numerals" in OpenAI STT configuration](https://docs.vapi.ai/api-reference/assistants/create) - [Troubleshooting "Error updating assistant" when setting OpenAI STT](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339872609231441961) - [Impact of Background Denoising on OpenAI STT and potential errors](https://docs.vapi.ai/api-reference/assistants/update-assistant) - [General troubleshooting steps for OpenAI STT integration errors](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788)
Hi there! 👋 I see you're encountering an error when trying to set up the new OpenAI STT. I wasn't able to find specific information about the "numerals" property in the OpenAI STT configuration. However, I can help you troubleshoot this "transcriber.property numerals should not exist" error based on similar issues others have faced. Here are some potential causes and solutions: 1. **Schema Validation Issue**: This appears to be a schema validation error. According to [information I found](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341487904677167114), similar errors occur when there's a property in your configuration that isn't supported or expected by the API. 2. **Invalid Property**: The error specifically mentions "numerals" should not exist in the transcriber configuration. This suggests that either: - The property isn't supported for OpenAI's STT - The property might be valid for other providers but not for OpenAI 3. **Similar Errors**: Users have encountered comparable errors with other properties. For example, one user resolved a "`assistant.property pciEnabled should not exist`" error by [removing that property from their assistant JSON](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338868888879890432). Here are some troubleshooting steps you can try: 1. **Check Your Configuration**: Review your transcriber configuration and remove the "numerals" property if it's present. 2. **Valid Properties**: According to the [documentation](https://docs.vapi.ai/api-reference/assistants/update-assistant), valid transcriber properties include: -
provider
-
disablePartialTranscripts
-
endUtteranceSilenceThreshold
-
language
-
realtimeUrl
-
wordBoost
3. **Try Disabling Background Denoising**: Since you mentioned background denoising is enabled, try disabling it to see if that resolves the issue.
4. **Check OpenAI Credentials**: Ensure you have the [proper OpenAI credentials](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339872609231441961) and access to the "GPT-4o Mini Transcribe" model. 5. **Alternative Transcriber**: As a workaround, some users have resolved similar issues by [switching to a different transcriber provider](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788) like Deepgram, Whisper, or Azure. Would you like me to help you with any specific part of this troubleshooting process? Sources: - [Discord Thread about Schema Validation](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341487904677167114) - [Discord Thread about Property Removal](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338868888879890432) - [Vapi API Reference for Assistants](https://docs.vapi.ai/api-reference/assistants/update-assistant) - [Discord Thread about OpenAI Credentials](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339872609231441961) - [Discord Thread about Alternative Transcribers](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788)
p
Facing Same Issue
s
I have a worse issue, the transcriber is not useful at all, the transcript is wayyyy off
s
Hey Damiano, can you change your org from Weekly Channel to Daily Channel? It will help you to get the tested features on your organization, and then eventually you won't run into the similar issues as you have shared the screenshot. To change the org channel, simply visit this URL
Hey Parth and Smoothie, please create a new support ticket for your issues.
p
issue solved for me to this one