I see you're having an issue with your imported Twilio number not connecting to your Vapi assistant. Let me ask a few follow-up questions to help troubleshoot this:
1. Have you checked the
Twilio webhook configuration for this specific number? The webhook should be pointing to Vapi's server, not to another number or URL. Can you verify this in your Twilio dashboard under the phone number settings?
2. Have you reviewed any
debugging artifacts or logs in either Vapi or Twilio that might provide more specific error details? The error message mentions checking debugging artifacts sent to your server.
3. When you say "I don't have the assistant in a server," does this mean you haven't configured a Server URL in the Vapi dashboard for this phone number? Some configurations require a server URL to be set.
4. Have you tried
importing the number again or
removing and re-adding the assistant to the phone number configuration?
5. Are there any
differences in configuration between this problematic number and your other working phone numbers?
This information will help me provide more targeted troubleshooting steps for your specific situation.
Sources:
- [Troubleshooting Twilio integration with Vapi](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1332470088078590023)
- [How to check debugging artifacts for Twilio phone number issues in Vapi](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336652401733668864)
- [Reasons for 'Couldn't get assistant' error message when calling Twilio number](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336765707760963676)