Brand new and it won't let me actually login after verification. Just sends me back the login screen even after waiting 72 hours

Hi there! 👋 Sorry to hear you're experiencing a login loop issue with Vapi. I'm unable to confirm if anyone has specifically gotten around this exact issue, but I can definitely help with troubleshooting steps and potential solutions that have worked for others experiencing similar problems. Based on information I've found, here are some troubleshooting steps you can try: ## Basic Troubleshooting Steps - Clear your browser cache and cookies - Disable browser extensions (especially ad blockers and script blockers) - Try using a different browser or incognito window - Ensure your browser is up-to-date - Check that you have a stable internet connection According to [troubleshooting information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336277538267201547), these basic steps resolve many login issues. ## Network and Browser Checks - Verify that your network allows WebSocket connections - Check if there are any firewalls or proxies blocking the connection - Try accessing Vapi from a different network or device ## Account-Specific Solutions Some users have found that specific account configurations can cause login issues. For example, one user discovered that an incorrect HIPAA configuration was preventing login, and [disabling the "hipaa_enabled" setting resolved the issue](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336603263616942111). ## Similar Reports It's worth noting that [multiple users have reported experiencing similar login issues after verification](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337776480176046161), so you're not alone in this experience. If none of these steps resolve your issue, I'd recommend contacting Vapi support at support@vapi.ai with your organization ID and a detailed description of the problem. The support team is typically very responsive and has been actively helping users with similar login issues.

Message marked as helpful by @aidannn21! 🎉

I'm stuck in a login/sign up account and I can't get out of it. I created an account from my phone, tried different emails but unable to actually login my desktop. I've cleared my cache, tried different browsers, turned off any extensions, cleared EVERYTHING but i can't seem to find a solution.

hey @aidann21, can you share the email used for signup?

aidan134923@gmail.com Though no actual account should have been created. It sends me straight to the login page, sorry for the late response. I've been with the email support team.

Please try after 5 minutes, it will work for you, and then let me know how it goes.