Bot is not responding immediately after user respo...
# support
s
My bot is not responding right after user response. It waits for abot 3-4 seconds before proceeding to next script.
v
Hi there! I understand you're experiencing a delay of about 3-4 seconds between user responses and your bot proceeding to the next script. This can be frustrating! While I can't pinpoint the exact cause without more details about your specific setup, I can definitely help you understand potential causes and solutions for this delay. Based on the information I've found, here are several potential causes for your bot's response delay: ### Network and Infrastructure Factors Network latency and infrastructure can significantly impact response times. According to the [documentation I found](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336685825227755591), optimizing the network path between your servers and clients is crucial for reducing latency. ### VAPI Configuration Settings Several VAPI configuration settings directly affect response times: -
silenceTimeoutSeconds
-
responseDelaySeconds
-
llmRequestDelaySeconds
These settings can be adjusted to improve your bot's responsiveness according to [this information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1332286268805087272). ### Endpointing Issues One common cause of the exact delay you're describing (3-4 seconds) is what's called an "endpointing issue" - where the model takes longer to identify that the user has stopped speaking. You can reduce this perceived latency with this configuration:
Copy code
json
"start_speaking_plan": {
  "waitSeconds": 0.8,
  "smartEndpointingEnabled": true
}
According to [this source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331035264751112202), this specific configuration can help address the delay you're experiencing. ### Tool Call Issues
If your bot uses tool calls, delays can occur when multiple tool calls happen in quick succession or when there are pending tool results, as mentioned in [this documentation](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1329542939160084624). ### Script Execution Order and Variable Scope Ensuring correct execution order, variable scope, and synchronous execution in your Vapi blocks can prevent timing issues and delays, as noted in [this source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1315677399026765855). Would you like me to provide more specific troubleshooting steps or information about any of these potential causes? I'd be happy to dive deeper into any area that seems most relevant to your situation. Sources: - [Network and Infrastructure Factors](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336685825227755591) - [VAPI Configuration Settings](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1332286268805087272) - [Endpointing Issues](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331035264751112202) - [Tool Call Issues](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1329542939160084624) - [Script Execution Order and Variable Scope](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1315677399026765855)
s
Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!