Curious as to if there is any guidance on playing back the live call audio through the browser? I have tried to pin point the exact settings but have not done a great job. Either too slow or too fast and too high pitch or too low pitch, or extremely choppy. I can share config if this would help Using js to convert the audio for playback This is LIVE audio, not the stored recording file. Thank you

Hi there! 👋 I understand you're having trouble with live call audio playback in the browser, experiencing issues with speed, pitch, and choppiness. While I don't have specific configuration values that would solve your exact issues, I can definitely provide some guidance based on information I've found! ### Accessing Live Audio Stream You can access live call audio using the

listenUrl

which allows you to connect to a WebSocket and stream audio data in real-time. According to the [Vapi documentation](https://docs.vapi.ai/calls/call-features), you can obtain the

listenUrl

by triggering a

/call

endpoint, which returns it within the

monitor

object. ### Handling Audio Decoding Issues One common issue when streaming audio to browsers is encountering an "EncodingError: Unable to decode audio data." A solution that has worked for others is using an audioworklet processor. There's a GitHub repository that might help: [LIVE-LISTEN](https://github.com/esplanadeai/LIVE-LISTEN) which was recommended in a [Discord thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335246255705690265) for someone with similar issues. ### Converting Audio from Buffer For live call audio, you'll need to formulate the audio from a buffer. The [Vapi documentation](https://docs.vapi.ai/calls/call-features#example-saving-audio-data-from-a-live-call) provides an example of getting live call audio in realtime using websockets which you can then convert into audio from a buffer. ### Audio Processing Configuration Certain configuration settings might affect the quality of your live call audio. Settings like

voicemailDetectionEnabled

,

backchannelingEnabled

, and

backgroundDenoisingEnabled

could influence playback quality according to a [Discord discussion](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1340031852819251384). ### Real-time Audio Streaming Considerations

can you provide more examples of what you're trying to do and where you're stuck? This will help me understand your progress and the next step to unblock you.

@Shubham Bajaj I am retrieving the live call playback from active calls and connecting to the websocket via nextjs

Hi, checking if this is resolved/solved for you?