Hello, I would like to purchase credits on your platform, but I didn’t find any option to enter my company information (name, address, VAT number, etc.) during the process. Could you please let me know how I can: 1. Proceed with the credit purchase; 2. Obtain an invoice issued in my company’s name, with the appropriate billing details? I’m happy to be contacted by email or phone if needed to complete the process. Thank you in advance for your assistance. Best regards,

Hi there! 👋 I can help with your questions about purchasing credits and obtaining a company invoice, though I don't have specific information about entering a VAT number during the initial purchase process. Here's what I can help you with: ## 1. Proceeding with credit purchase To purchase credits on the platform: 1. Navigate to the billing page at [https://dashboard.vapi.ai/org/billing](https://dashboard.vapi.ai/org/billing) 2. Add your payment details (credit card information) 3. Purchase the desired amount of credits 4. Once completed, your wallet will be upgraded to pay-as-you-go status According to the [billing FAQ](https://docs.vapi.ai/billing/billing-faq), this process will allow you to continue using Vapi after any trial credits are depleted. ## 2. Obtaining an invoice with company information After purchasing credits, you can get an invoice with your company details by: 1. Going to the billing page 2. Finding your credit purchase in the payment history table 3. Clicking on Download Invoice 4. You'll then have the option to fill in extra details which will be reflected in your invoice According to the [December 2024 changelog](https://docs.vapi.ai/changelog/2024/12/11), you can customize the email address, physical address, and tax ID that appear on your Vapi invoices through the updated billing page. For including a VAT number specifically, you may need to contact support for assistance, as mentioned in our documentation. Is there anything else you'd like to know about purchasing credits or customizing your invoice? Sources: - [Billing FAQ](https://docs.vapi.ai/billing/billing-faq) - [Changelog December 2024](https://docs.vapi.ai/changelog/2024/12/11) - [Billing Page](https://dashboard.vapi.ai/org/billing)

customizing your invoice

Hey François, can you share your organization ID and VAPI account email?