How to configure a GoTo Connect SIP Trunk with Out...
# support
e
I need help setting up a SIP Trunk number. I use GoTo as my telephone provider. I have the following information: Number: + ** Username: * Password: ** Domain: reg.jiveip.net Outbound Proxy: 46022314joaopaulopereiracorrea.jive.rtcfront.net Ports: 5060, 5061 and 5080 UDP and TCP However, I am unable to set up the SIP Trunk using https://dashboard.vapi.ai/keys Can you help me with a step-by-step guide to configure it?
v
I understand you're having trouble setting up a GoTo Connect SIP Trunk with Outbound Proxy on our platform. I've looked into this for you, but I need to escalate your query to our technical team who specializes in SIP trunk configurations. While we have general information about configuring SIP trunks, I couldn't find specific step-by-step instructions for GoTo Connect with the outbound proxy settings you provided. Our technical team will be better equipped to help you with the exact configuration needed for your setup. I've shared all the details you provided with them, and someone will get back to you shortly with specific guidance. In the meantime, you might find our general [SIP configuration guide](https://vapi.notion.site/SIP-104008c8393f80feaeb7de8ca19565ed) helpful as background information. Thanks for your patience! 😊
n
@eu.o.jotape The information you've received is not for a SIP trunk, but for a SIP endpoint, aka as a UA. These will normally require that you
REGISTER
from the UA - which is something VAPI is not designed to do. If you want, please DM me and I'll see if I can help you connect your account via our SBC and from their to VAPI.
s
Thanks Nir Simionovich for helping eu.o.jotape check if this is solved for you.