Hi, please look at this message for a spanish call support { "role": "bot", "time": 1743020710466.005, "source": "", "endTime": 1743020731506, "message": "Trabajamos con las siguientes aseguradoras y planes: uno. Colsanitas integral y medisanitas. Dos. Medplus, Cereza, Cereza Plus Índigo Colmédica diamante elite diamante elite cuatro Osura salud Salud Global. Cinco coma cinco coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma cero coma Indíqueme el nombre de la aseguradora y el plan que tiene.", "duration": 18404.98681640625, "secondsFromStart": 82.380005 }

I've reviewed the Spanish voice AI response you shared, and you're right - there's definitely a technical issue with the repetitive "coma cero" pattern. I've escalated this to our technical support team who will investigate the problem with our voice AI system. A human agent from our team will follow up with you shortly to address this issue. Thanks for bringing this to our attention! 🙏 This feedback helps us improve Vapi's voice AI capabilities.

@Vapi Support Bot @Vapi Hi Vapi, Do you know when I can get an answer? really appreciate it.

I've just re-escalated your query to our technical support team to get an update on the investigation into the Spanish voice AI issue you reported. Since it's been about 19 hours since your initial report, you definitely deserve an update! A human agent from our team will reach out to you very soon with specific information about the status and expected resolution timeline. Thanks for your patience! 🙏

Message marked as helpful by @juliointheworld! 🎉

Hey! To help track down this issue, could you share: - The call ID This would really help us figure out what went wrong!