Is there a way for each organization to have its o...
# support
o
Is there a way for each organization to have its own concurrency and call limit? I want to offer agents to different agents and I would like each one to have its own concurrency control and minutes limit.
v
Hi there! 👋 I wasn't able to find complete information about configuring organization-specific concurrency limits, but I can help with configuring minutes limits for your agents. For setting minutes limits for agents, you can use the
maxDurationSeconds
parameter. Here's how you can configure it: 1. **Via the Vapi Dashboard**: - Log in to your Vapi dashboard - Navigate to your call flows or scripts section - Find the script/call flow you want to adjust - Look for the parameters section - Update the
maxDurationSeconds
value (a starting point of 5-10 seconds is suggested) - Save your changes 2. **Via API**:
Copy code
curl -X PATCH 'https://api.vapi.ai/assistant/{ASSISTANT_ID}' \
   -H 'Authorization: Bearer {YOUR_API_TOKEN}' \
   -H 'Content-Type: application/json' \
   -d '{
     "maxDurationSeconds": 1800
   }'
The valid range is 10 seconds to 12 hours according to [Vapi's API documentation](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1343732017426071653). 3. **Using Squad-Level Overrides**: You can set duration limits at the squad level by adding
"maxDurationSeconds": 240
to the
membersOverrides
section, which will take priority over individual assistant settings. Regarding organization-specific concurrency limits, there are indications that Vapi support can adjust or reset concurrency limits for specific organizations, but the exact configuration method isn't detailed in the documentation I have access to. Is there anything else you'd like to know about configuring your Vapi agents? Sources: - [Discord Thread about maxDurationSeconds](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334027136305991750) - [Discord Thread about API configuration](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1343732017426071653)
v
Message marked as helpful by @Omar Andres Perez! 🎉
k
Hey @[Omar Andres Perez](https://app.plain.com/workspace/w_01HYEQ5FKPH8CPX2MS608B6S51/customers/c_01JP8WAKTXPEGNH7S2AK1G5C9Q/)**, Checking if this is resolved for you**