Calls Costs?
# support
d
Hi, how can we export the entire call cost of a period of time? Is there an endpoint for call cost? I see in call logs the call cost is not there anymore as a column and the export function only export the first 50 - 100 leads that are shown on the first page, please fix this. @Vapi Support Bot
v
I've looked into your question about exporting call cost data, and I understand your frustration with the missing call cost column and export function limitations. While I found some information that might help, I think your specific issues need attention from our technical team. I've escalated your query to our support team who can provide more detailed assistance. From what I found, there are a few potential ways to access call cost data: - The analytics API endpoint (
https://api.vapi.ai/analytics
) can be used to calculate call costs for specific time periods [using timeRange parameters](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334161680988377119) - The "end-of-call-report" includes cost information and is available as a webhook [according to documentation](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337948247678914610) Regarding the export limitation, I found that "pagination hasn't been implemented for the files endpoint" [in the API](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1337127030164295801), which might explain why only 50-100 leads are exported. A support team member will get back to you soon with more specific solutions to your issues. Thanks for your patience! 🙂
d
we need the call_cost column back in the call logs!
k
You can raise an feature request for it over here: https://roadmap.vapi.ai
d
@Shubham Bajaj hey there! well, it's not a feature, it's already there you just need to unhide it.
m
Hello @Shubham Bajaj not so long ago we had this enabled...it is really useful for our reports so I don't need to email you every month for them
k
Hey Dan and Mihail, The team has decided that under the VAPI fee plan, you won't be able to see the call cost. If you want the call cost to be back, you have to raise a feature request for it. Now, so that when it gets enough up votes, it will go as a feedback ok here we need it. This was my complete idea to help you out guys.
d
Can you please check our usage for the last month and analyze if it would be better to get back to monthly subscription?
k
Hey Dan, can you share the Org ID? I'll make the change and switch your Org to Pay-As-You-Go.
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