I've already installed template. Everything installed successful. No errors in logs. But I cannot understand how to access dashboard, because when I go to the dashboard url it says 'This site can’t be reached'. Have someone even installed and used this on-prem version on AWS?

Hi there! 👋 I'm sorry to hear you're having trouble accessing the dashboard after installing VAPI on-prem on AWS. I'm unable to confirm if others have successfully installed and used this specific version on AWS, but I can definitely help troubleshoot your dashboard access issue! Based on the information I found, here are some troubleshooting steps you can try: ### Network Configuration Checks - Verify your network allows traffic on the SIP protocol and that firewalls/NATs are configured to allow SIP messages to pass through - Check network settings and firewall rules, and review traffic logs to ensure everything is configured correctly - Whitelist

vapi.ai

and

*.vapi.ai

domains in your network [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333797946440941639) ### Basic Connectivity Troubleshooting - Clear your browser's cache and cookies - Try accessing the service using a different browser or incognito mode - Disable browser extensions to see if they're interfering - Ensure your browser is updated to the latest version - Try accessing the dashboard from a different device or network [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336277538267201547) ### URL and DNS Verification - Double-check that you're using the correct dashboard URL - Verify that DNS settings are correct and your network can resolve the domain name [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334889631333875793) ### Server-Side Checks - Review server logs for errors or intermittent downtime that could affect dashboard access - Use the browser's developer tools to inspect network activity when attempting to access the dashboard - Check if there are any issues with server configuration [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1328923059905630238)

Hey, can you DM me? We will discuss it for the call. Once you are done sending me the DM, just let me know.