My bots aren’t answering when I call them. I’ve confirmed that I have enough credits, but they still don’t pick up.

I'd like to help you troubleshoot why your bots aren't answering calls. To better diagnose the issue, could you share some additional details about your setup: 1. Have you checked the call logs in your Vapi dashboard (under "logs > calls") to see if there are any specific error messages or call statuses? If so, what do they show? 2. Are you using Twilio for your phone integration, or another provider? 3. Have you recently made any changes to your bot configuration or phone number settings? 4. Are you experiencing this issue with all your bots or just specific ones? 5. When you call, does it ring and then not answer, or does something else happen? This information will help me provide more targeted troubleshooting steps for your specific situation. Sources: - [Troubleshooting steps for calls not going through on Vapi](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1329106554041012265) - [Reasons why bots are not answering calls on Vapi](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1332133296347549797) - [How to check the status of calls on Vapi](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1325000684231196775)

1. No call logs are made since the call was never made 2. Im using the free numbers Vapi provides since I have under 10 numbers. 3. I have not made any changes to my bot configuration or phone number settings. 4.I am experiencing this issue with all my bots. 5. When I call it doesn't even ring. I called someone else on my phone to trouble shoot the issue so its not my phone service thats the problem.

Hey Devin, could you share the phone number IDs so I could take a look at what could have been going wrong for you?