hy, i am makin my first transfer to another assisten. the target assisten is c051a3f5-fab8-43b7-a781-1b8e0824cd9a and is published and set in the transfer tool (picture). when i start the call i get an error that the assistent is not found. what am i doing wrong? https://cdn.discordapp.com/attachments/1355774681637978132/1355774681776394325/file-G1Ea5curE9iCiNFW8ezNL3.png?ex=67ea2711&is=67e8d591&hm=8d5b28ae2377edce5aa353f9e273d02c76924483f103770e65ec75e91bdb15d7& https://cdn.discordapp.com/attachments/1355774681637978132/1355774682028183632/file-A7btPbPGy9ZWVGgZL9Dpf5.png?ex=67ea2711&is=67e8d591&hm=4e732462a8e186e5900db5d1337472d3f804dd31d7077c78c778bda462f375a8& https://cdn.discordapp.com/attachments/1355774681637978132/1355774682262929529/file-XwWBSNKKUPspwSiJsus4N1.png?ex=67ea2711&is=67e8d591&hm=5d064e99e72173f6806cd70bdf1d0282032388ab0d6b72665cad951761dbd8d4&

Hi there! 👋 I see you're having trouble with your first assistant transfer. I'm unable to pinpoint the exact issue in your specific setup without examining the complete configuration. However, I can definitely help with common causes for this "Assistant not found" error and provide troubleshooting steps. Based on the information you've shared, here are several potential causes and solutions: ## Check for Server Events One common cause for this error is having the

phone-call-control

server event enabled. According to [troubleshooting information](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1330092161835733013), this event can interfere with Vapi's call transfer functionality. Try removing this event from your assistant and attempt the transfer again. ## Verify Squad Configuration For transferring between assistants, you need to use squads. According to [transfer configuration guidance](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339776555639115776), if you're "using assistant for call not squad then how can transfer will happen. As mentioned for assistant transfer you need to use squad." Make sure your squad configuration is properly set up with destinations defined for members. ## Check Assistant ID Association Ensure the assistant ID is correctly associated with a phone number. The [troubleshooting guide](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336652401733668864) mentions that it's "necessary to assign an assistant to the phone number to utilize Voice AI." ## Verify Transfer Tool Configuration Your transfer tool configuration shows the correct assistant ID, but there might be other issues: 1. Make sure the

type

field is correctly set in your tools array 2. Verify that the destination assistant is published and active 3. Check that there are no network issues preventing the connection ## Review Recent Changes

phone-call-control is not activated and the agents are published

Hey Koiti, The transfer to assistants only works within the squads. So if you try to transfer to the assistant destinations outside the squad it won't work and may result into errors as you are getting when you try to do the transfer. So instead use squad to transfer between the assistant.

thanks my problem with squads is that they are not updating when i update an assistent or am i doing something wrong?

Just do a hard refresh on your browser, then your changes will start to appear. The problem is as of now, the UI state is out of sync from the network state, which is why you see an outdated state of the assistant and the squad in the dashboard.