Hi, after the new UI update publishing changes just broke down. I already tried to change my assistant's voice 10 times as always - by selecting a new voice and hitting published - but no changes are saved. When I talk with the assistant is still the same old voice, and after I refresh the page I am left with the same setting which I saw before hitting update. What is going on?

Hi there! 👋 I understand how frustrating it can be when changes aren't saving properly. I'm unable to provide specific details about the exact nature of the new UI update. However, I can definitely help with your issue regarding voice changes not being saved. Based on the information I found, this is a known issue with the new UI update. Several users have reported similar problems where changes to the assistant's voice are not being saved after publishing, and the assistant continues to use the old voice. After refreshing the page, the settings revert to what they were before the update, exactly as you're experiencing. ## Possible Solutions: ### Try these troubleshooting steps: 1. **Use the API instead of the UI**: According to [Discord discussions](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336339138898694184), the Vapi UI has a number of bugs, and using the API is often suggested as a workaround. 2. **Manually enter the voice ID**: Some users found that voices previously used are no longer available via the dropdown and require pasting the voice ID directly instead of selecting from the dropdown menu, as mentioned in [Discord discussions](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336774346563129344). 3. **Update via API endpoint**: According to a team member, the

update

API endpoint should be sufficient for the new changes to be reflected, and you don't need to go to the dashboard to update the changes, as noted in [Discord discussions](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1340664372208603301). 4. **Check voice synchronization**: If you're using a custom voice, ensure it's properly synchronized with Vapi by adding it to the VAPI dashboard via the Voice Library. Is there anything specific about these solutions you'd like me to elaborate on, or would you like more information about using the API as a workaround? Sources:

Message marked as helpful by @Damian! 🎉

checking if this is resolved/solved for you?

It's solved, thanks. On today's morning, updating the assistant worked fine.

Marking this ticket as Solved ✅