Account Limits
# support
c
How do I remove the 1000-minute limit on my account? Is anyone here from sales I have been trying to speak to😫 them for the last 2 weeks
v
Hi there! πŸ‘‹ I understand you're looking to remove the 1000-minute limit on your account and you've been trying to reach the sales team. I can definitely help with both of these concerns! ### Removing the 1000-minute limit You can remove the 1000-minute limit on your account by switching to Vapi's credit-based billing system. According to the [documentation](https://docs.vapi.ai/changelog/2024/10/10), you can: 1. Go to the [billing page](https://dashboard.vapi.ai/org/billing) 2. Click on "Switch to Credit Based Billing" 3. Make a payment This new system allows you to support more users without limits so you don't need to worry about getting throttled or staying under usage limits on your Vapi conversations. It also provides predictable budgets so you know exactly how much you'll spend each month, and you can top up anytime as your needs grow. ### Contacting the Sales Department There are several ways to reach the Vapi sales team: - **Email**: Send an email to support@vapi.ai or try [email protected] for Vapi On-Prem inquiries - **Phone**: Call +16054440129 - **Enterprise Contact Form**: Fill out the form at [book.vapi.ai](https://book.vapi.ai/) if you're interested in Enterprise plans - **Support Ticket**: Log in to your Vapi account and submit a support ticket - **Live Chat**: Check the Vapi website for a live chat option For Enterprise plans specifically, which might be relevant if you need higher limits, you can fill out the form at [book.vapi.ai](https://book.vapi.ai/) as mentioned in the [Enterprise plans documentation](https://docs.vapi.ai/enterprise/plans). Is there anything else you'd like to know about removing your account limits or contacting the Vapi team? πŸ™‚ Sources: - [Vapi Documentation Changelog](https://docs.vapi.ai/changelog/2024/10/10) - [Vapi Documentation Enterprise Plans](https://docs.vapi.ai/enterprise/plans) - [Vapi Dashboard Billing Page](https://dashboard.vapi.ai/org/billing)
- [Vapi Enterprise Contact Form](https://book.vapi.ai/)
Hi there! πŸ‘‹ I notice you're looking for help with removing the 1000-minute limit on your account and trying to reach the sales team. While I don't have visibility into why you haven't been able to reach sales for the past 2 weeks, I can definitely help with both removing your account limit and providing you with the best ways to contact the sales team. To remove the 1000-minute limit on your account, you can switch to Vapi's credit-based billing system. According to the [documentation](https://docs.vapi.ai/changelog/2024/10/10), here's how: 1. Navigate to the [billing page](https://dashboard.vapi.ai/org/billing) 2. Click on "Switch to Credit Based Billing" 3. Make a payment This system allows you to support more users without limits so you won't need to worry about getting throttled or staying under usage limits. It also provides predictable budgets so you know exactly how much you'll spend each month, with the ability to top up anytime as your needs grow. For contacting the sales team, here are several methods you can try: - **Email**: Send an email to support@vapi.ai - **Phone**: Call +16054440129 - **Enterprise Contact Form**: Fill out the form at [book.vapi.ai](https://book.vapi.ai/) if you're interested in Enterprise plans - **Support Ticket**: Log in to your Vapi account and submit a support ticket - **Live Chat**: Check the Vapi website for a live chat option For Enterprise plans specifically, which might be relevant for higher limits, the [Enterprise plans documentation](https://docs.vapi.ai/enterprise/plans) mentions you can fill out the form at [book.vapi.ai](https://book.vapi.ai/). Is there anything else I can help you with regarding your account limits or contacting the team? πŸ™‚ Sources: - [Vapi Documentation Changelog](https://docs.vapi.ai/changelog/2024/10/10) - [Vapi Documentation Enterprise Plans](https://docs.vapi.ai/enterprise/plans) - [Vapi Dashboard Billing Page](https://dashboard.vapi.ai/org/billing)
Hi there! πŸ‘‹ I'm sorry to hear you've been trying to reach the sales team without success. While I don't have visibility into why that's been difficult for the past 2 weeks, I can definitely help you with removing the 1000-minute limit and provide you with the best ways to contact sales. To remove the 1000-minute limit on your account, you can switch to Vapi's credit-based billing system. According to the [documentation](https://docs.vapi.ai/changelog/2024/10/10), here's how: 1. Go to the [billing page](https://dashboard.vapi.ai/org/billing) 2. Click on "Switch to Credit Based Billing" 3. Make a payment This new system allows you to support more users without limits so you don't need to worry about getting throttled or staying under usage limits on your Vapi conversations. It also provides predictable budgets so you know exactly how much you'll spend each month, and you can top up anytime as your needs grow. As for reaching the sales team, here are several methods you can try: - **Email**: Send an email to support@vapi.ai - **Phone**: Call +16054440129 - **Enterprise Contact Form**: Fill out the form at [book.vapi.ai](https://book.vapi.ai/) if you're interested in Enterprise plans - **Support Ticket**: Log in to your Vapi account and submit a support ticket - **Live Chat**: Check the Vapi website for a live chat option For Enterprise plans specifically, which might be relevant if you need higher limits, you can fill out the form at [book.vapi.ai](https://book.vapi.ai/) as mentioned in the [Enterprise plans documentation](https://docs.vapi.ai/enterprise/plans). Is there anything else I can help you with regarding your account limits or contacting the team? πŸ™‚ Sources: - [Vapi Documentation Changelog](https://docs.vapi.ai/changelog/2024/10/10) - [Vapi Documentation Enterprise Plans](https://docs.vapi.ai/enterprise/plans) - [Vapi Dashboard Billing Page](https://dashboard.vapi.ai/org/billing) - [Vapi Enterprise Contact Form](https://book.vapi.ai/)
Hi there! πŸ‘‹ I understand you're looking to remove the 1000-minute limit on your account and have been trying to reach the sales team. While I don't have visibility into why you haven't been able to reach the sales team for the past 2 weeks, I can definitely help with removing your account limit and provide you with the best ways to contact sales. To remove the 1000-minute limit on your account, you can switch to Vapi's credit-based billing system. According to the [documentation](https://docs.vapi.ai/changelog/2024/10/10), here's how: 1. Go to the [billing page](https://dashboard.vapi.ai/org/billing) 2. Click on "Switch to Credit Based Billing" 3. Make a payment This new system allows you to support more users without limits so you don't need to worry about getting throttled or staying under usage limits on your Vapi conversations. It also provides predictable budgets so you know exactly how much you'll spend each month, and you can top up anytime as your needs grow. As for reaching the sales team, here are several methods you can try: - **Email**: Send an email to support@vapi.ai - **Phone**: Call +16054440129 - **Enterprise Contact Form**: Fill out the form at [book.vapi.ai](https://book.vapi.ai/) if you're interested in Enterprise plans - **Support Ticket**: Log in to your Vapi account and submit a support ticket - **Live Chat**: Check the Vapi website for a live chat option For Enterprise plans specifically, which might be relevant if you need higher limits, you can fill out the form at [book.vapi.ai](https://book.vapi.ai/) as mentioned in the [Enterprise plans documentation](https://docs.vapi.ai/enterprise/plans). Is there anything else I can help you with regarding your account limits or contacting the team? πŸ™‚ Sources: - [Vapi Documentation Changelog](https://docs.vapi.ai/changelog/2024/10/10) - [Vapi Documentation Enterprise Plans](https://docs.vapi.ai/enterprise/plans) - [Vapi Dashboard Billing Page](https://dashboard.vapi.ai/org/billing)
- [Vapi Enterprise Contact Form](https://book.vapi.ai/)
Hi there! πŸ‘‹ I'm sorry to hear you've been trying to reach the sales team without success. I can help with removing the 1000-minute limit on your account and provide you with ways to contact the sales team, though I don't have visibility into why it's been difficult to reach them over the past 2 weeks. To remove the 1000-minute limit on your account, you can switch to Vapi's credit-based billing system. According to the [documentation](https://docs.vapi.ai/changelog/2024/10/10), here's how: 1. Go to the [billing page](https://dashboard.vapi.ai/org/billing) 2. Click on "Switch to Credit Based Billing" 3. Make a payment This new system allows you to support more users without limits so you don't need to worry about getting throttled or staying under usage limits on your Vapi conversations. It also provides predictable budgets so you know exactly how much you'll spend each month, and you can top up anytime as your needs grow. As for reaching the sales team, here are several methods you can try: - **Email**: Send an email to support@vapi.ai - **Phone**: Call +16054440129 - **Enterprise Contact Form**: Fill out the form at [book.vapi.ai](https://book.vapi.ai/) if you're interested in Enterprise plans - **Support Ticket**: Log in to your Vapi account and submit a support ticket - **Live Chat**: Check the Vapi website for a live chat option For Enterprise plans specifically, which might be relevant if you need higher limits, you can fill out the form at [book.vapi.ai](https://book.vapi.ai/) as mentioned in the [Enterprise plans documentation](https://docs.vapi.ai/enterprise/plans). Is there anything else I can help you with regarding your account limits or contacting the team? πŸ™‚ Sources: - [Vapi Documentation Changelog](https://docs.vapi.ai/changelog/2024/10/10) - [Vapi Documentation Enterprise Plans](https://docs.vapi.ai/enterprise/plans) - [Vapi Dashboard Billing Page](https://dashboard.vapi.ai/org/billing)
- [Vapi Enterprise Contact Form](https://book.vapi.ai/)
Hi there! πŸ‘‹ I notice you're looking for help with removing the 1000-minute limit on your account and trying to reach the sales team. While I don't have information about why you haven't been able to reach the sales team for the past 2 weeks, I can definitely help with removing your account limit and provide you with the best ways to contact sales. To remove the 1000-minute limit on your account, you can switch to Vapi's credit-based billing system. According to the [documentation](https://docs.vapi.ai/changelog/2024/10/10), here's how: 1. Go to the [billing page](https://dashboard.vapi.ai/org/billing) 2. Click on "Switch to Credit Based Billing" 3. Make a payment This new system allows you to support more users without limits so you don't need to worry about getting throttled or staying under usage limits on your Vapi conversations. It also provides predictable budgets so you know exactly how much you'll spend each month, and you can top up anytime as your needs grow. As for reaching the sales team, here are several methods you can try: - **Email**: Send an email to support@vapi.ai - **Phone**: Call +16054440129 - **Enterprise Contact Form**: Fill out the form at [book.vapi.ai](https://book.vapi.ai/) if you're interested in Enterprise plans - **Support Ticket**: Log in to your Vapi account and submit a support ticket - **Live Chat**: Check the Vapi website for a live chat option For Enterprise plans specifically, which might be relevant if you need higher limits, you can fill out the form at [book.vapi.ai](https://book.vapi.ai/) as mentioned in the [Enterprise plans documentation](https://docs.vapi.ai/enterprise/plans). Is there anything else I can help you with regarding your account limits or contacting the team? πŸ™‚ Sources: - [Vapi Documentation Changelog](https://docs.vapi.ai/changelog/2024/10/10) - [Vapi Documentation Enterprise Plans](https://docs.vapi.ai/enterprise/plans) - [Vapi Dashboard Billing Page](https://dashboard.vapi.ai/org/billing)
- [Vapi Enterprise Contact Form](https://book.vapi.ai/)
I understand your frustration with trying to reach our sales team for the past 2 weeks. I'm going to escalate your case to our support team right now to ensure you get direct assistance from a human agent. A member of our team will contact you directly regarding both removing the 1000-minute limit on your account and addressing any other questions you might have. This way, you won't need to keep trying the contact methods without response. Thank you for your patience, and I apologize for the difficulty you've experienced in reaching our sales team. Someone will be in touch with you very soon. πŸ™‚
p
Can you share your organisation ID?
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