Endpointing falling back to heuristic. Language es...
# support
c
Endpointing falling back to heuristic. Language es is not supported by LiveKit model. I am ussign deepgram nova 2 with es and es 419 I am having this problem in this call ids: d1cc2305-0649-4063-9ce5-7cb6180145f9 3cd19b6a-da13-45bc-b3b1-ce894676cc4a 60dd8006-b25d-48a8-a313-0e58b178d3dd ed517260-6630-4b0c-9a36-f7df42ccfc19 48e265cd-fa9e-4817-970a-d64c10d79208 af277127-6523-4f84-9d9e-d24b8ed9fdb0
v
Hi there! I see you're encountering issues with Spanish language support in the LiveKit model while using Deepgram Nova 2. Unfortunately, I couldn't find specific information about why LiveKit model doesn't support Spanish. However, I can help with Deepgram Nova 2 configuration for Spanish language support and endpointing issues. Based on the information I found, Deepgram Nova 2 does support Spanish ('es') when properly configured. Here's what you can try: 1. **Use the correct Deepgram Nova 2 configuration for Spanish**:
Copy code
json
   {
       "transcriber": {
           "provider": "deepgram",
           "model": "nova-2",
           "language": "es",
           "codeSwitchingEnabled": true
       }
   }
According to [this Discord thread](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341463939246198784), Nova 2 supports Spanish when
codeSwitchingEnabled
is set to
true
. 2. **Avoid using nova-2-phonecall model for Spanish**: The
nova-2-phonecall
model only supports
en
and
en-US
languages according to [this source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333629111372877854). Make sure you're using the standard
nova-2
or
nova-2-general
model instead. 3. **Adjust endpointing settings**: - Increase the endpointing value to 300ms as the default 10ms might be too aggressive according to [this discussion](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1343636482874933340) - Set
smartEndpointingEnabled
to
false
when not using English transcriptions as mentioned [here](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1332286268805087272) 4. **For "es 419" specifically**: While I couldn't find specific information about "es 419" support in Deepgram Nova 2, you might want to check the Deepgram dashboard for supported language variants or try using the standard "es" code instead.
Is there anything specific about these configuration options you'd like me to explain further? Sources: - [Discord thread about Nova 2 Spanish support](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341463939246198784) - [Discord thread about nova-2-phonecall language limitations](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333629111372877854) - [Discord thread about endpointing configuration](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1343636482874933340) - [Discord thread about smartEndpointingEnabled](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1332286268805087272)
c
@User Can you help me with this issue please?
s
Hey, Clara. The Livekit endpoint only supports English language, that's why it falls back to the heuristic endpoint. What you can do here is you can set your Deepgram's endpoint to 300ms and set the start speaking plan wait seconds to 0.6, and play out with transcription and pointing plan, and can decide what values work best for them through your testing. Because Livekit doesn't support non-English languages, it falls back to the heuristic endpoint.
Let me know if you require further help
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