- endCall tool is not working. Is there something wrong with my code?
I added in the prompt to end the call when either the agent or the caller say's goodbye. Also, added in the prompt to run the endCall function or the end_call_tool function after saying goodbye,
- Tool is enabled in predefined section.
- Tool is also enabled in Tools section.
Any advice??
{
"type": "endCall",
"function": {
"name": "end_call_tool",
"strict": false,
"description": "#Keywords to run the endCall function (including the agent or assistant)\ngoodbye\ntake care\n",
"parameters": {
"type": "object",
"properties": {},
"required": []
}
},
"messages": [
{
"role": "assistant",
"type": "request-complete",
"content": "Have a good day",
"endCallAfterSpokenEnabled": false
}
],
"orgId": "Input in the backend",
"async": true
}