Hey there! 👋 I understand your frustration with getting silent transfers to work properly in Vapi Squads. I wasn't able to find a specific, guaranteed request format for the "update squad" API that would solve this in all cases. However, I can definitely help with several approaches to disable that annoying "I'm transferring the call for you" message! Based on the information I found, here are several ways you can try to achieve silent transfers: ## 1. Via the Vapi Dashboard (Easiest Option) You can disable server messages through the dashboard: 1. Go to the Vapi Dashboard 2. Click on Assistants in the NavBar 3. Select your starter Assistant 4. Go to the Advanced Tab 5. Scroll down to the server messages section and deselect the server message ## 2. Setting the "request-start" Message to Empty The issue might be related to the default "request-start" message. According to [Discord discussions](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333858668730515689), setting this to an empty string can prevent the default "Transferring the call now" message. ## 3. Using the Update Squad API For the Update Squad API (

PATCH https://api.vapi.ai/squad/:id

), you'll need: - Authorization header with your bearer token - A JSON request body that includes:

json
  {
    "members": [...],
    "membersOverrides": {
      "messages": [
        {
          "type": "request-start",
          "content": ""
        }
      ]
    }
  }

## 4. Using the transferCall Tool with Empty Message According to [community discussions](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341910696182681613), you can configure the transferTool object with an empty message:

javascript
const transferTool = {
  type: 'transferCall',
  destinations: [{
    type: 'assistant',
    assistantName: 'Squad Member 2',
    transferMode: 'rolling-history',
    message: '' // Silent transfer
  }]
};

## 5. Try the New Transfer Mode

Hey! To help track down this issue, could you share: - The call ID - When exactly this happened (the timestamp) - What response you expected to get - What response you actually got instead This would really help us figure out what went wrong!

Hi, I'd like to mark this ticket as solved. Silent transfers are now working.

Hi, checking if this is resolved/solved for you?

It's solved, thanks!

@Damian is this solved/ did you do anything to solve. Silent Transfers are not working for me.

Marking this ticket as Solved ✅