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I am not able to see the estimated cost for my age...
# support
m
meer sheikh
04/02/2025, 2:47 PM
https://cdn.discordapp.com/attachments/1357003517214199930/1357003517684092928/Screenshot_2025-04-02_at_8.16.44_PM.png?ex=67ee9f82&is=67ed4e02&hm=7469f1a0b5d5f5f77ba3103c4253cc129ef5aba5f31cbe0d6c48c17c03df199d&
v
Vapi Support Bot
04/02/2025, 2:49 PM
Hi there! 👋 I notice you're having trouble seeing the estimated cost for your Vapi agent. While I can't pinpoint the exact reason for your specific issue, I can help with some potential causes and troubleshooting steps. Based on the information I found, there are several possible reasons why estimated costs might not be visible: ## Potential Causes - Technical glitches or incorrect account settings could prevent the estimated cost from displaying properly [source](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331035264751112202
) - Payment processing issues might affect your ability to see cost estimates [source](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335754200868716564
) - Dashboard display problems, such as applied filters, could hide cost information [source](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331930671614001205
) ## Troubleshooting Steps 1.
Try refreshing the page
in the Vapi dashboard [source](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331930671614001205
) 2.
Check for applied filters
in the dashboard that might be hiding cost information [source](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331930671614001205
) 3.
Verify your agent configuration
is correct with proper credentials and settings [source](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788
) 4.
Check your API keys and access permissions
to ensure they're correct and haven't expired [source](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788
) 5.
Review logs
for any error messages that might indicate the issue [source](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788
) ## About Your Cost Components
Vapi Support Bot
04/02/2025, 2:49 PM
I can see from your image that you have several cost components displayed: - **Green (Vapi Fixed Cost)**: This is Vapi's platform fee of $0.05 per minute, prorated per second [source](
https://docs.vapi.ai/pricing
) - **Red (Deepgram)**: This is the speech-to-text provider, costing approximately $0.01/min [source](
https://docs.vapi.ai/billing/examples
) - **Blue (GPT-4o)**: This is the language model used for inference [source](
https://docs.vapi.ai/billing/estimating-costs
) - **Yellow (Vapi)**: This appears to be an additional Vapi-related cost component - **Purple (Web)**: This refers to web calls, which don't incur per-minute telephony costs [source](
https://docs.vapi.ai/billing/cost-routing
) Would you like me to provide more details on any specific aspect of this issue or help with additional troubleshooting steps? Sources: - [
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331035264751112202
](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331035264751112202
) - [
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335754200868716564
](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335754200868716564
) - [
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331930671614001205
](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331930671614001205
) - [
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788
](
https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788
) - [
https://docs.vapi.ai/pricing
](
https://docs.vapi.ai/pricing
) - [
https://docs.vapi.ai/billing/examples
](
https://docs.vapi.ai/billing/examples
) - [
https://docs.vapi.ai/billing/estimating-costs
](
https://docs.vapi.ai/billing/estimating-costs
) - [
https://docs.vapi.ai/billing/cost-routing
](
https://docs.vapi.ai/billing/cost-routing
)
m
meer sheikh
04/02/2025, 3:24 PM
i tried Troubleshooting Steps but its not working
meer sheikh
04/02/2025, 3:25 PM
where to find applied filters?
v
Vapi
04/06/2025, 9:19 AM
checking if this is resolved/solved for you?
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