I am not able to see the estimated cost for my age...
# support
v
Hi there! 👋 I notice you're having trouble seeing the estimated cost for your Vapi agent. While I can't pinpoint the exact reason for your specific issue, I can help with some potential causes and troubleshooting steps. Based on the information I found, there are several possible reasons why estimated costs might not be visible: ## Potential Causes - Technical glitches or incorrect account settings could prevent the estimated cost from displaying properly [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331035264751112202) - Payment processing issues might affect your ability to see cost estimates [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335754200868716564) - Dashboard display problems, such as applied filters, could hide cost information [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331930671614001205) ## Troubleshooting Steps 1. Try refreshing the page in the Vapi dashboard [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331930671614001205) 2. Check for applied filters in the dashboard that might be hiding cost information [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331930671614001205) 3. Verify your agent configuration is correct with proper credentials and settings [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788) 4. Check your API keys and access permissions to ensure they're correct and haven't expired [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788) 5. Review logs for any error messages that might indicate the issue [source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788) ## About Your Cost Components
I can see from your image that you have several cost components displayed: - **Green (Vapi Fixed Cost)**: This is Vapi's platform fee of $0.05 per minute, prorated per second [source](https://docs.vapi.ai/pricing) - **Red (Deepgram)**: This is the speech-to-text provider, costing approximately $0.01/min [source](https://docs.vapi.ai/billing/examples) - **Blue (GPT-4o)**: This is the language model used for inference [source](https://docs.vapi.ai/billing/estimating-costs) - **Yellow (Vapi)**: This appears to be an additional Vapi-related cost component - **Purple (Web)**: This refers to web calls, which don't incur per-minute telephony costs [source](https://docs.vapi.ai/billing/cost-routing) Would you like me to provide more details on any specific aspect of this issue or help with additional troubleshooting steps? Sources: - [https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331035264751112202](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331035264751112202) - [https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335754200868716564](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1335754200868716564) - [https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331930671614001205](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1331930671614001205) - [https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788) - [https://docs.vapi.ai/pricing](https://docs.vapi.ai/pricing) - [https://docs.vapi.ai/billing/examples](https://docs.vapi.ai/billing/examples) - [https://docs.vapi.ai/billing/estimating-costs](https://docs.vapi.ai/billing/estimating-costs) - [https://docs.vapi.ai/billing/cost-routing](https://docs.vapi.ai/billing/cost-routing)
m
i tried Troubleshooting Steps but its not working
where to find applied filters?
v
checking if this is resolved/solved for you?