Hi support - on my main dashboard it’s not showing any calls for April, despite there being calls in the call log. This seems to be affecting my third party dashboard as well as it’s not able to pull data. Org id: a859526e-ca0a-475b-9e0a-05ab26211905

Hi there! 👋 I understand you're having issues with your dashboard not showing April calls and your third-party dashboard not being able to pull data. I don't have specific information about your exact April data issue, but I can definitely help with some potential causes and troubleshooting steps for dashboard data display problems. Based on the information I found, here are several potential reasons why your dashboard might not be showing call data: ## Potential Causes 1. Data Processing Issues - There might be a delay in the logging system or a configuration issue preventing call data from being displayed properly on the dashboard. 2. API Key or Permission Problems - According to [information I found](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339949018452590743), incorrect API keys or insufficient permissions can prevent data retrieval. 3. Dashboard Version Limitations - The current dashboard version may have limitations or bugs. A new dashboard version (v2) is being developed and is expected to be released by the end of the quarter according to [this source](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334868141280329850). 4. Data Migration Issues - Recent migrations might have caused issues with customer data, affecting data availability as mentioned [here](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1338419296757354537). ## Troubleshooting Steps ### General Troubleshooting: - Clear your browser cache and cookies - Try using a different browser or incognito mode - Refresh the dashboard page - Ensure your internet connection is stable ### API and Configuration Checks: - Verify that your API keys and access permissions are correct and have not expired - Check webhook configurations if you're using them - Ensure server URL configurations are correct ### For Third-Party Dashboard Issues:

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