VOICE AGENT NOT RESPONDING TO ME AFTER SAYING THE ...
# supporto
OgagaPengist
04/04/2025, 6:56 AM#1211483291191083018 I built a transient Assistant using vapi and deployed it on make for outbound and inbound calls. But currently when i call the assistant for inbound or it calls for outbound.. Immediately it says the first message. He stops talking.
He does not read nor respond to my voice repose.
What could be wrong. Note: It worked perfectly well just yesterday
v
Vapi Support Bot
04/04/2025, 6:58 AMHi there! 👋 Sorry to hear you're having trouble with your Vapi assistant.
I understand your assistant was working perfectly yesterday but now stops responding after saying the first message on both inbound and outbound calls. While I can't pinpoint the exact cause without more details, I can share several potential reasons this might be happening.
Based on the information I've found, here are some common causes for this issue:
### Transcriber Issues
- There might be a "deafness bug" where the assistant doesn't hear your voice input. Some users have [reported similar issues](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1343612796717371393) where the call is set up correctly, but the assistant doesn't seem to hear anything.
- If you're using Deepgram as your transcriber, it might be blocking your IP address. Consider [using Vapi's key instead](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1340235729204285510).
### Transient Assistant Configuration
- There could be a conflict between your transient assistant and the assistant ID. According to [user reports](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336765707760963676), "The transient has precedence over assistantID," which can cause unexpected behavior.
- Try removing the
assistantassistantIdVapi Support Bot
04/04/2025, 6:58 AM- Network delays or connectivity problems can cause calls to drop before the Vapi assistant picks up properly, as mentioned in [this discussion](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788).
- Check if there have been any changes to your network configuration since yesterday.
### Server URL Requirements
- Your assistant might require a [server URL to send and receive data](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1296435541952303124), which could be a new requirement due to updates in Vapi's configuration.
### Voice Activity Detection (VAD) Settings
- Incorrect VAD settings might cause the system to prematurely cut off the agent's ability to listen for a response, as noted in [user discussions](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1316042862630146058).
Since the assistant was working perfectly yesterday, I'd recommend checking if you made any recent changes to your configuration or if there might be any service degradation with Vapi or its dependencies like Deepgram.
Is there any specific error message you're seeing in your logs that I might be able to help interpret?
Sources:
- [Discord discussion about deafness bug](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1343612796717371393)
- [Discord discussion about Deepgram IP blocking](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1340235729204285510)
- [Discord discussion about transient assistant precedence](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1336765707760963676)
- [Discord discussion about missing provider field](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1333350360932421682)
- [Discord discussion about network issues](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1334024569861963788)
Vapi Support Bot
04/04/2025, 6:58 AM- [Discord discussion about server URL requirements](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1296435541952303124)
- [Discord discussion about VAD settings](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1316042862630146058)
k
Kyle
04/06/2025, 11:50 AMThank you for reaching out to us. We've received your message and will get back to you as soon as possible.
Kyle
04/06/2025, 11:56 AMHi, checking if this is resolved/solved for you?
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