Assistant issue - transcriber changing on its own
# supportd
Damian
04/04/2025, 8:05 AMHi, I have a problem with my assistant which is a part of a squad. Its transcriber language gets changed to af-ZA without me touching the settings. I want to use pl-PL as my transcriber language. My chosen transcriber provider is azure.
Changing the settings doesn't work either in via the UI or via the update assistant API. What can cause this issue? I want to be able to change the language back to pl-PL and ensure that it never changes on its own again.
v
Vapi Support Bot
04/04/2025, 8:07 AMHi there! I understand you're having an issue with your assistant's transcriber language changing to "af-ZA" automatically when you want it to use "pl-PL" instead. That's definitely frustrating!
To help troubleshoot this better, could you please share:
1. Which transcriber provider are you currently using (Deepgram, Talkscriber, Azure, etc.)?
2. Which transcriber model have you selected in your configuration?
3. Are you using any code switching settings in your configuration?
4. Have you noticed if this happens after any specific action or is it completely random?
5. Could you share the exact JSON payload you're using when trying to update via the API?
This information would help me understand what might be causing the issue, as different providers and models have different language support constraints.
Sources:
- [Troubleshooting Vapi assistant transcriber language changing unexpectedly](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1328595920899674152)
- [How to set Vapi assistant transcriber language to pl-PL](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1341463939246198784)
- [Vapi update assistant API not updating transcriber language settings](https://discord.com/channels/1211482211119796234/1211483291191083018/threads/1339472932656906334)
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Damian
04/04/2025, 8:11 AM1, 2. azure
3. I don't know what that means
4. Its completely random
5. I send it on the screenshot
https://cdn.discordapp.com/attachments/1357627176052064398/1357628518791516222/Zrzut_ekranu_2025-04-04_100836.png?ex=67f0e596&is=67ef9416&hm=f446ba818175359ea1d2762fc8317f3c187e9c285726b75d9c6e9fc52c26d454&
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Sven
04/04/2025, 9:12 AMI have the same issue... @Damian i reported an outage... if you do too the issue will be declared an emergency and we can get help faster
Sven
04/04/2025, 10:05 AM@Pigeon The OP wrote its not possible via API too
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Pigeon
04/04/2025, 10:33 AMPigeon
04/04/2025, 10:34 AMalthough I set
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Sven
04/04/2025, 2:57 PM@Sahil just posted an update at https://discord.com/channels/1211482211119796234/1357671691412836432/1357729583788724365
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Arvind
04/04/2025, 4:20 PM@Damian The Transcriber language is now fixed and deployed to PROD. It should save as expected now.
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Sven
04/04/2025, 5:24 PM@Arvind @Sahil Still not fixed unfortunately... Are you on it? Any update? Thanks in advance
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Arvind
04/04/2025, 5:53 PMPlease refresh, update and publish to see the changes
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Sven
04/04/2025, 5:55 PMThanks for your response... did that but still no effect... sorry
Sven
04/04/2025, 5:56 PMThe "Publish" Button still doesnt change the icon too
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Arvind
04/04/2025, 5:58 PMIcon will be fixed soon. But the language should be saving as expected
Sven
04/04/2025, 6:32 PMtry change to google or openai ... save and then change back to deepgram... that worked for me ... kinda ... the agents responses are whacky still but the language remains changed
Sven
04/04/2025, 8:13 PM@Arvind Agents working reliably again ... thanks for your effort
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Damian
04/04/2025, 8:57 PMRight, I'll let you know if it persists after testing my assistant again
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Arvind
04/04/2025, 9:51 PM@Damian Sounds good, Thanks!
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Aniah
04/06/2025, 9:06 AMMarking this ticket as Solved ✅
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Damian
04/08/2025, 1:19 PMAlmost forgot to tell you. All works as intented, thanks!